Privacy Policy

Effective Date: [Insert Date]

This policy describes how RelayAtlas collects, uses, and protects information. This is a starter policy and should be reviewed by counsel before production use.

Information We Collect

  • Account information (name, email, organization)
  • Contact records entered or imported by users
  • Incident records and attachments created by users
  • Usage and access logs (for security and auditability)

How We Use Information

  • Provide and operate the service
  • Maintain security, auditability, and fraud prevention
  • Improve product functionality and reliability
  • Communicate service-related notices and support responses

Data Sharing

RelayAtlas does not sell personal data.

We may share information only:

  • Within your organization according to your access controls
  • With service providers that support service operation (e.g., hosting, email, logging)
  • When legally required (e.g., valid legal process)

Data Security

We use administrative, technical, and organizational safeguards designed to protect data. No system is 100% secure, but we aim to reduce risk through sensible controls and monitoring.

Data Retention

Data is retained according to your account configuration, contractual obligations, and operational needs. You may request deletion where applicable and permitted.

Your Rights

You may request access, correction, or deletion of personal data where applicable by law. Requests can be submitted to support@relayatlas.com.

Contact

Questions about this policy: support@relayatlas.com

RelayAtlas supports preparedness and coordination and does not replace emergency services.